Phillip Dunphy: Good video but just a recommendation for anyone looking to do this. There's a simple solution which you can try first. In order for the valve to close, the half flush needs to be depressed. There is a bar which connects the large flush and the half flush. When you depress the full flush, the half flush should also depress. There's a white plastic nut which needs to be in place so that this occurs. In my case, the nut had slid down and therefore the half flush would not go down with the full flush. Check to see if that nut is tightened.
Ed Forbes: I cannot get the canister out of the tank. If someone would post a video removing one, that would make this process complete!
John Fuzi: how to you remove total valve assembly to put in a new one?
Dom McGrath: I don't know where you got your toilet, but my Waterridge dual flush from Costco looks nothing lit the one you are working on.
db4elle: Yeah, we played around with this too, but were frustrated that it wasn't working as designed (ie: holding for a longer flush)...good tip though! certainly a quick work around!
db4elle: I'm glad this worked for you!
themauip3: Thank you my new friend! I was just able to fix my grandparents toilet because of your post!!
Dustin Gould: one thing I have done to fix this problem and for me I have not had a single stick open since my repair is to limit the downward throw of the buttons ----if the button goes all the way down it would stick ----- I adjusted the rods on the bottom of the lid to only depress the flush valve 3/4 way down ---- half flush works great and seems to flush everything anyways -- full flush sometimes you have to hold the button down --- but it never sticks anymore
db4elle: Yeah, good call on the initial removal. I would also recommend putting vaseline on the pivot point when reassembling to minimize chances of it getting stuck again. Ours has gotten stuck once or twice since we posted the video, but it is not a nuisance anymore.
Brian Telford: Great Video , the only thing that it didn't cover was how to get the valve assembly out if the toilet in the first place. turns out just a 1/8 turn CCW and it comes out. then you have the assembly ready to dismantle.
I tried the repair on two toilets took 5 minutes each and it is fixed.
Do i trust Water Ridge toilets ....NO .
but hopefully the repair lasts so i don't get another 300.00 water bill while on holidays.
Great how to video
Good Information: Thank you! Your video really helped us. Great Job!
kidstuff: Since I made the adjustment it's been working great. The video helped me in the disassembly of the unit (upper section). I didn't want to break the plastic, as you may have guessed it's brittle and can break if stressed too much. I hope this helps others, it takes some time but well worth it. About an hour for me.
db4elle: Thanks! Glad it helped you! We have not experienced any more leaks since making the repair. Have you had similar success?
Pete Wood: how do I get replacement parts from water ridge?
kidstuff: Great video, gives one the information how to access the inside. I fixed my unit in place. Only thing I did extra was lube the rocker assembly and had to flush the fill unit after repairing the flushing part. Thank you greatly.
How to fix leaking Water Ridge dual flush toilet from Costco5
out of 5